Outcome of Recruitment Complaints 2014-15

Month Concluded Department Summary Outcome
March 2015 Valuation Office Agency Campaign withdrawn after applications submitted, internal candidate appointed Complainant informed that department’s are able to cancel competitions. No breach of Recruitment Principles.
Her Majesty’s Revenue and Customs Disabled candidates not accommodated Complaint not yet raised within Department – referred back to Department
Department for Environment, Food and Rural Affairs Complaint over use of competencies Complaint not yet raised within Department – referred back to Department
Civil Service Resourcing Complaint over time allowed for online assessment Complaint not yet raised within Department – referred back to Department
Home Office Complaint relating to terms and conditions of employment Complaint not yet raised within Department – referred back to Department
Not named Complaint relating to time allowed in online assessment Complaint not yet raised within Department – referred back to Department
February 2015 Department for Transport Complaint over use of reserve list Investigated – Information sought from department. No breach found
January 2015 Department for Work and Pensions No progress following offer of job Complaint not yet raised within Department – referred back to Department
Ministry of Defence Complaint over assessment of applications Breach found - information no longer held
Valuation Office Agency Complaint over weight placed on academic qualification over experience Departments are entitled to specify an academic qualification as essential. No breach found
December 2014 Department for Transport Complaint about geographical location of posting Complaint not yet raised within Department – referred back to Department
November 2014 Department for Transport Complaint over assessment test results Investigated – Information sought from department. No breach found
Ministry of Justice Unfair interview Process Investigated – Information sought from department. No breach found
Ministry of Justice Complaint about sift result Complaint not yet raised within Department – referred back to Department
Department for Transport Candidate failed pre-employment checks Investigated - Information sought from department. No breach found
October 2014 Cabinet Office Candidate unhappy with sift result Complaint not yet raised within Department – referred back to Department
Home Office Complaint about terms of contract Outside remit – contract worker
Department for Health Complaint about withdrawal of job offer Complaint not yet raised within Department – referred back to Department
September 2014 Home Office Candidate unhappy with absence of offer letter giving conditions of employment Outside remit – referred back to Department
Home Office Candidate unhappy with geographical location of posting Outside remit – referred back to Department
Her Majesty’s Revenue and Customs Complaint about internal recruitment Outside remit – referred back to Department
Home Office Unhappy about sift process Matter resolved within Department
Department not named Complaint relating to harassment Complaint not yet raised within Department – referred back to Department
August 2014 Ministry of Justice Disabled applicant not properly assessed Complaint not yet raised within Department – referred back to Department
Ministry of Defence Candidate unhappy with marking of sift Complaint not yet raised within Department – referred back to Department
Government Legal Service Disabled applicant not properly assessed Complaint not yet raised within Department – referred back to Department
Home Office Complaint about interview booking Complainant referred back to Department as already under investigation
Department for Transport Complaint about recruitment process Complaint not yet raised within Department – referred back to Department
July 2014 Ministry of Defence Complaint about conduct of internal competition Outside Remit - referred back to Department
Parliamentary and Health Service Ombudsman Restructuring and appointment of staff Outside Remit - referred back to Department
Ministry of Defence Complaint relating to sift feedback Investigated – Information sought from department. No breach found.
Health and Safety Executive Complaint relating to interview Investigated – breach found in relation to interview covering competencies not mentioned in advertisement
June 2014 Her Majesty’s Revenue and Customs Complaint relating to sift Complaint not yet raised within Department – referred back to Department
May 2014 Department of Business Innovation and Skills Department failing to respond to complaint Commission requested departmental investigation
April 2014 Her Majesty’s Revenue and Customs Interpretation of Guaranteed Interview Scheme Outside Remit
Ministry of Defence Complaint about application of nationality and visa requirements Outside Remit
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